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 Rank: Administration  Joined: 2/11/2009 Posts: 79 Points: 314 Location: Canyon, ca
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All FAQ's are important, that's why they're here for you. But some are more necessary than others, which you'll find highlighted in the table of contents below to aid you in finding what your looking for. Scroll down the thread to find the FAQ category that best suits your question(s).
About doubleTwistWhat is doubleTwist?Why do I need to download another application?Who is behind doubleTwistWill doubleTwist replace my iTunes or Windows Media Player?So tell me, what are the supported platforms and browsers?How much does doubleTwist cost? Will it remain free?These FAQs are really excellent, but I have a question/problem that isn't covered. what do I do now?Can you teach me to do the doubleTwist dance?Getting StartedIs there one place I can go to get help getting started? * ooh, ooh! <click me first!>How do I install DoubleTwist?How do I launch and run doubleTwist?Hey, I get a weird error message when installing on Win 7n?How do I create an account? It says I need to activate. What happens if I don't receive my activation email?How to import music and videos into doubleTwist?One more time, how do I get my phone connected to my computer?Which devices do you support?What if my device isn't supported yet?Putting Stuff on My DevicesHow do I put my photos, music or videos on my device?How can I add a single file to my device?Can I sync contacts and calendars?How to delete songs from my doubleTwist library?How do I know if I have enough room on my device to fit all my groovy videos?How to do transfer media from my phone to my computer?Can I add a YouTube video to my library or phone?Can I move media from one device to another?Why is my Blackberry showing up as two devices in doubleTwist?Can I sync video or iTunes playlists using doubleTwist?Hey, I'm having trouble syncing my iPod. Can you help me?Sending and Receiving StuffWhat types of media can I send using doubleTwist?What's the maximum file size when sending files?Okay, I'm in. How exactly to do I send stuff to my friends and family?How to import email addresses when sending media?How do I view the stuff I've received?Can I download the stuff my friends send to me?
Troubleshooting and General FAQ'sMy phone doesn't appear. I'm pretty sure I have hooked it up properly.I'm a Mac user and my iPhone won’t sync with doubleTwist. What’s up with that?I can't play music or video directly from my iPhone or other device. What am I doing wrong?The music that I synchronized does not appear in the Android phone’s music application.I don't have iTunes installed on my laptop, can I still use doubleTwist with my iPod?I received a couple of videos from a friend. How come some of them don't play?I get a crash at launch telling me there is an "error loading iTunes playlists"Can I use doubleTwist to convert my protected iTunes purchases?doubleTwist auto-launches when I connect my device. Can I turn that off?I want to change my passwordCan I change my doubleTwist name?The Music Store Cool, you've got a store! What can I buy?Are the songs I can buy in the store DRM free? Can i do whatever I like with them?I'm logged into dT. when I click on a song to buy it, I'm being asked to sign in again. What's going on here?I found some free songs in the store (search, "free"). The price is right, but why do i need to be signed in to download a free song?How much do the songs cost?When I buy a song it automagically starts downloading. Sweet! Where is it being downloaded to?I'm pretty sure I want to buy that newest hit song by Ashton Kutcher but I'm wary. Is there a way to hear it first before I buy?
I accidentally put my computer to sleep before a download finished. How to I restart the download?
Playlist management I see all my old iTunes playlists. why? Do I have to go back to iTunes to make new ones?How do i create a new playlist?How do I delete a playlist?Why are my newly imported from iTunes/WMP playlists empty?If I remove a single song from a playlist does it get deleted from my music folder and/or iTunes?Can I rename a playlist? I am the kng of tyops.Can I re-order the songs in a playlist, I changed my mind?I accidentally deleted a playlist in iTunes when I was messing around. How come I can still see the playlist when I open doubleTwist?Can I make a playlist for videos, too?I made some changes in my iTunes playlist but these changes don't show up in dT
The doubleTwist media libraryHow do I get my media into my doubleTwist library?Is the Mac version the same as Windows, it looks a little different?O kay. I set the library to point at music on a remote drive. How come iTunes and WMP music and playlists continue to show up in the library?If I make changes to my iTunes or additions or subtractions to the music files on my chosen remote drive, will these changes show up in the dT library? How do I remove a directory/folder from the library?
Library searchHow does the search work? It seems a little complicated at first glance.Is there a way to search for a single album which will show all the songs from just one album? I tried searching by the artist and it mixed together all the songs from all their albums.How come there is a search for album and artists in my pictures library. I’m not a rock star, though I think I’d like that a lot.
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