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 Rank: Administration  Joined: 2/11/2009 Posts: 79 Points: 314 Location: Canyon, ca
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All FAQ's are important, that's why they're here for you. But some are more necessary than others, which you'll find highlighted in the table of contents below to aid you in finding what your looking for. Scroll down the thread to find the FAQ category that best suits your question(s).
New, 3.10.2010 / Podcasts <-- Window only at the moment, but Mac folks won't have to wait long. Podcasts What is a Podcast?How much does it cost to subscribe to a podcast?Okay, so how do I go about finding a podcast?I found a cool podcast about fishing for Grouper. How do I subscribe?How do I get new episodes? Next week my fishing podcast will be doing a show about Tuna and I want to get that episode.I changed my mind, I hate fish. How do I unsubscribe?I subscribed to a podcast with fifty episodes. What the heck are episodes and how do I manage them all?How can I tell which episodes I've downloaded and which ones I haven't?Okay, I downloaded 20 episodes but decided that's too many. Can I delete some of them?Can I listen to the podcasts in the doubleTwist application media player?What if I want to subscribe to a podcast that is NOT in your search, but I have the URL?How do I put the podcasts episodes on my phone?How do I share a podcast with my friends?In subscription preferences I have it set to keep the top 3 episodes. What happens to the other 47? I might want to watch them later on?My podcast is not in your search returns. How do I get it listed?What about my iTunes podcasts?
About doubleTwistWhat is doubleTwist?Why do I need to download another application?Who is behind doubleTwistWill doubleTwist replace my iTunes or Windows Media Player?So tell me, what are the supported platforms and browsers?How much does doubleTwist cost? Will it remain free?These FAQs are really excellent, but I have a question/problem that isn't covered. what do I do now?Can you teach me to do the doubleTwist dance?Getting StartedIs there one place I can go to get help getting started? * ooh, ooh! <click me first!>How do I install DoubleTwist?How do I launch and run doubleTwist?Hey, I get a weird error message when installing on Win 7n?How do I create an account? It says I need to activate. What happens if I don't receive my activation email?How to import music and videos into doubleTwist?One more time, how do I get my phone connected to my computer?Which devices do you support?What if my device isn't supported yet?Putting Stuff on My DevicesHow do I put my photos, music or videos on my device?How can I add a single file to my device?Can I sync contacts and calendars?How to delete songs from my doubleTwist library?How do I know if I have enough room on my device to fit all my groovy videos?How to do transfer media from my phone to my computer?Can I add a YouTube video to my library or phone?Can I move media from one device to another?Why is my Blackberry showing up as two devices in doubleTwist?Can I sync video or iTunes playlists using doubleTwist?Hey, I'm having trouble syncing my iPod. Can you help me?Sending and Receiving StuffWhat types of media can I send using doubleTwist?What's the maximum file size when sending files?Okay, I'm in. How exactly to do I send stuff to my friends and family?How to import email addresses when sending media?How do I view the stuff I've received?Can I download the stuff my friends send to me?The Music Store Cool, you've got a store! What can I buy?Are the songs I can buy in the store DRM free? Can i do whatever I like with them?I'm logged into dT. when I click on a song to buy it, I'm being asked to sign in again. What's going on here?I found some free songs in the store (search, "free"). The price is right, but why do i need to be signed in to download a free song?How much do the songs cost?When I buy a song it automagically starts downloading. Sweet! Where is it being downloaded to?I'm pretty sure I want to buy that newest hit song by Ashton Kutcher but I'm wary. Is there a way to hear it first before I buy?
I accidentally put my computer to sleep before a download finished. How to I restart the download?
Playlist management I see all my old iTunes playlists. why? Do I have to go back to iTunes to make new ones?How do i create a new playlist?How do I delete a playlist?Why are my newly imported from iTunes/WMP playlists empty?If I remove a single song from a playlist does it get deleted from my music folder and/or iTunes?Can I rename a playlist? I am the kng of tyops.Can I re-order the songs in a playlist, I changed my mind?I made changes to my Playlists in iTunes. How do I get these to show up in dT?Can I make a playlist for videos, too?
The doubleTwist media libraryHow do I get my media into my doubleTwist library?Is the Mac version the same as Windows, it looks a little different?O kay. I set the library to point at music on a remote drive. How come iTunes and WMP music and playlists continue to show up in the library?How come songs I remove from iTunes still show up in doubleTwist? I removed some songs from my library, now I want them back but they don't appear. Help!I made changes to my Playlists in iTunes. How do I get these to show up in dT?How do I remove a directory/folder from the library?
Library searchHow does the search work? It seems a little complicated at first glance.Is there a way to search for a single album which will show all the songs from just one album? I tried searching by the artist and it mixed together all the songs from all their albums.How come there is a search for album and artists in my pictures library. I’m not a rock star, though I think I’d like that a lot.
Troubleshooting and General FAQ'sGeneralI want to reload my iTunes playlists but the button is all grayed out. <-- NewI converted my DRM songs to iTunes plus, but I still get the message that I need to update? <-- NewMy phone doesn't appear. I'm pretty sure I have hooked it up properly.I get a message about skipped files after a sync. What's up with that?I get a crash at launch telling me there is an "error loading iTunes playlists"Can I use doubleTwist to convert my protected iTunes purchases?doubleTwist auto-launches when I connect my device. Can I turn that off?Why is my floppy drive being cycled and repeatedly getting scanned by doubleTwist?I want to change my passwordCan I change my doubleTwist name?How about my email address? ------ Device specific FAQ's and getting started info ------ Iphone/iPodI'm a Mac user and my iPhone won’t sync with doubleTwist. What’s up with that?I can't play music or video directly from my iPhone or other device. What am I doing wrong?I don't have iTunes installed on my laptop, can I still use doubleTwist with my iPod?AndroidHow do I set up my Android phone to connect to dT?I synced some songs to my Android but they I don't see them when I look on the phone?INQMy INQ doesn't show up in doubleTwist, what am I doing wrong?
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