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Sync to Droid from Mac failing Options
scott29
#1 Posted : Sunday, November 08, 2009 4:49:20 PM

Rank: Member


Joined: 11/8/2009
Posts: 3
Points: 9
Location: US
I'm trying to sync a playlist (approx 9 GB) to the Droid, and it always hangs. I am using the latest version of doubleTwist on a Mac (Snow Leopard).

Is there a log file or something I can look for to help debug this? It is getting hung up at the same spot it seems, so if there was a log file I could perhaps pinpoint the problem.

Thank You.
tobiasg
#2 Posted : Monday, November 09, 2009 8:13:43 AM
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Joined: 11/8/2009
Posts: 2
Points: 6
Location: Vermont
I have issues too - not sure I would say mine "hangs" it just doesn't seem to do anything at all - but would love to hear an answer about where I can see the log. Console reports nothing and the activity window is blank.
watadoo
#3 Posted : Monday, November 09, 2009 11:22:38 AM

Rank: Administration



Joined: 2/10/2009
Posts: 3,084
Points: 9,401
Location: sf
The console app would be the place to find a doubleTwist exception error if that is what is happening. Could you run Console.app (it's in Applications/Utilities) and then run doubleTwist again? Then switch back to Console.app and see if there's any doubleTwist error messages.

Here's what's happening when you sync/transfer files:

First dT must scan and analyze the files you've selected for transfer to check for format, compatibility with your device, necessary transcoding that must take place (or none), codec irregularities that our transcoder can't recognize, and anything else that might cause file to not transfer correctly.

This process must take place before transfer can begin and before anything begins to display in the progress bar. If you're transferring a large amount of media this can take a while.



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